Shipping policy

Shipping policy

Made to order
TALACHA products are printed or embroidered after you order and fulfilled by Printful. Most orders are produced in 2–5 business days before shipment. Production time is separate from transit time; holidays, order volume and product availability can affect estimates.

Shipping destinations, rates and delivery estimates
We ship to the destinations available at checkout. Available shipping methods, charges and any delivery estimates are shown at checkout for your address. Transit time depends on the destination, fulfillment facility and carrier. Delivery dates are estimates, not guarantees.

Tracking and separate packages
Tracking information is emailed when your shipment is dispatched. Items may be fulfilled at different facilities and arrive in separate packages with separate tracking numbers.

Your shipping address
Please check your address before placing your order. Contact support@talachaco.com promptly if a correction is needed. Once production or shipping has started, changes may not be possible. An incorrect address, an unclaimed package or a refused delivery may result in additional reshipping charges.

International orders
Where international delivery is available, customs processing may delay delivery. Any import duties or taxes not collected at checkout may be payable to the carrier or customs authority, subject to applicable law.

Delayed, lost or damaged shipments
Email support@talachaco.com with your order number if you need help. Report a package that never arrived within 30 days of its estimated delivery date. Report damaged, defective or misprinted items within 30 days of delivery and include clear photos. See our Return and refund policy for claim and return instructions.

Questions: support@talachaco.com